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Female Customer Service Executive

Job offer in Subang Jaya (Selangor), Malaysia

Duties and Responsibilities

 Attend the calls and make calls to the customers when needed.
 Responsible to maintain the track record of incoming and outgoing calls and enquiries properly.
 Greet the customers and take care of the comfort level properly
 Perform the clerical duties and also take care of all clerical work including couriers, faxes and filling forms etc.
 Keep the reception clear and maintain record shelves of internal communication held from front desk to other departments.
 Provide information regarding official timings, training scheduling, bookings, general info...
 Take care of customer’s queries and give proper attention
 Insure proper follow up of the day to day activities and ensure proper transfer to other shift/departments
 Resolve issues and service complaints to ensure customer satisfaction
 Promote teamwork and collaboration with the other departments and other institutions
 Perform other ad-hoc tasks assigned from time to time
 Provide any administrative support in other matters as required from time to time.

Skills and Specifications

 Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U , Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Any field.
 Able to communicate effectively over phone and e-mails with good communicational skills.
 Good organizational skills to manage entire work properly.
 Excellent presentation, pleasing personality, good interpersonal and behaviour skills
 Preferably possess own transport as you will required to work on shift
 Fresh Graduates are encourage to apply
 Independent, resourceful and pro-active
 Fluent in English and Malay (French will be an added advantage)
 Able to work with minimum supervision
 Preferably posses own transport as you are required to work on shift
 A good working knowledge of Microsoft Office programmes, including Word, Excel, Power point & Project

ONLY RESUMES WILL CLEAR ID PHOTO WILL BE SELECTED

Job Details

Company Name
EUROCOPTER MALAYSIA SIMULATION CENTER SDN BHD
Type of Salary
Fixed salary
Job Location
Subang Jaya (Selangor), Malaysia

Job Requirements

Minimum Educational Qualification
Standard X
Languages known
English  (Expert)

The Company

Company Name
EUROCOPTER MALAYSIA SIMULATION CENTER SDN BHD
Company Description
Following the strategy from Eurocopter Group (division of EADS, a world leader in aerospace and defense-related services) to implement Full Flight Simulators (FFS) worldwide close to customer’s operations, Eurocopter Malaysia Simulation Centre (EMSC) has been selected to be the simulator hub for Asia-Pacific region for the Super Puma helicopters.

Eurocopter Malaysia Simulation Center supplies pilot training services for the military, paramilitary and civil operators in Asia/Pacific. EMSC’s utmost objective is a close cooperation with its customers to focus on flight safety, ensure and maintain the high skill level of pilots and crews.
Number of Employees
11 - 100
Your Contact Partner
Lucas ANSINELLI
Additional Information
Head Of Sales





Information for Subang Jaya, Selangor (MY-47500)

Town
Subang Jaya
Population
1,554,000
Post Code
MY-47500
State
Selangor
Country
Malaysia
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